General Information

Office Hours— Monday thru Friday 9:00am to 5:30pm

Enrollment Policy:  Registration will be conducted on a first-come basis until the class is filled.  You will receive a confirmation of your registration by fax, email or mail.  We reserve the right to cancel any class due to low enrollment, instructor illness, inclement weather or for other unforeseen and unusual circumstances.  The student will not incur costs for this type of cancellation.

Registration:  Please call our office between 8 AM to 5 PM to enroll at (978) 534-8333  or email to training@crownent.net.  Original signature on enrollment contract required - no photocopies.

Single Course Refund Policy: A full refund will be given until 24 hours prior to the class start date or if the class is cancelled.  No cash refunds.

Microsoft Office Specialist Test Center:  All courses are compliant with Microsoft Office Specialists Testing.  Exams by appointment only.  See Microsoft Office Specialist page for more information.

Certificates: Certificates are issued upon completion of the course.

Snow Cancellations:  We follow Leominster Public School Closings. For school Delays, class starts at 9:30 AM unless otherwise arranged. (We suggest Channel 5 news station.)

Terms and Payment:  Payment due upon services rendered.  We except American Express, Discover, MasterCard, Visa, Bank/Money Orders, Cash.  Payment plans are available on a prearranged contract only.  Other terms are available with Purchase Order and Pre-Authorization.

Refund Policy

(as per M.G.L. Chapter 255, Section 13K)

Please refer to the Student Enrollment and Contractual Agreement Form.